Terms & Conditions

Welcome to KhajoorKart. By using our website, services, or placing an order,
you agree to the following Terms & Conditions.
These terms govern all purchases, shipping processes, returns, and usage of the platform.

1. Business Ownership

KhajoorKart is owned and managed by Jairajpuriya Traders.
All operations, order fulfillment, customer service, and policies are handled under this entity.

2. Product Information

We ensure accuracy in product details, images, and descriptions. However:

• Colors and textures may vary due to lighting and product nature


• Minor weight variation may occur due to packaging or natural product characteristics


• Prices may change without notice

3. Order Acceptance

An order is considered confirmed once payment is successfully processed (unless COD).
KhajoorKart reserves the right to cancel any order due to:

• Product unavailability


• Incorrect pricing or technical issues


• Suspicious or fraudulent activity

4. Pricing & Payments

Product prices are displayed in INR and may include or exclude taxes depending on the category.
We support secure online payments through:

• Cashfree


• PhonePe


• UPI


• Cards & Netbanking


• Wallets


• COD (only in select areas)

5. Shipping & Delivery

Once an order is placed, it will be delivered within the timeline specified on our Shipping Policy page.
Delivery times may be affected by:

• Weather conditions


• Festivals or public holidays


• Courier delays


• Incorrect or incomplete address

6. Returns & Replacements

Returns are accepted only within the allowed return window and under valid conditions such as:

• Wrong product delivered


• Damaged or defective item


• Spoiled or unusable product

Customers must provide proof (photos or videos) for verification.
Replacement or store credit may be issued depending on product availability.

7. Refund Policy

Refunds are processed only after verification of the issue.
Once approved, the amount will be credited to the original payment method within
7–10 business days.

8. User Responsibilities

By using KhajoorKart, the customer agrees to:

• Provide accurate delivery information


• Ensure availability during delivery attempts


• Not misuse or tamper with website features


• Use products for personal consumption only (not resale unless permitted)

9. Limitation of Liability

KhajoorKart (managed by Jairajpuriya Traders) is not responsible for:

• Delays caused by third-party couriers


• Damage caused after delivery due to improper storage


• Customer actions that void product condition

10. Policy Modifications

KhajoorKart reserves the right to update or modify these Terms & Conditions at any time
without prior notice. Updates will be posted on this page.

11. Contact & Support

For order issues, returns, refunds, or general queries, contact our support team through our official channels.

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Managed & Operated by Jairajpuriya Traders